Security and Privacy
Digital Privacy Disclosure
For purposes of this Digital Privacy Disclosure, “you” and “your” means a user accessing any of TFNB’s digital services, including the tfnbtx.com website, TFNB Online Banking, TFNB Mobile App, and TFNB branded social media pages. “TFNB”, “TFNB Your Bank for Life”, “we”, “us”, “bank” or “our” means First National Bank dba TFNB Your Bank for Life.
Your privacy is important to us. This Digital Privacy Disclosure describes our practices for collecting, sharing, using, maintaining and protecting information when you visit or use our digital services.
TFNB’s digital services are intended for use by consumers solely within the United States.
Our digital services are not intended for children under 13. TFNB Your Bank for Life does not knowingly collect personal information from children under 13 without parental consent. For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website: http://www.ftc.gov.
This Digital Privacy Disclosure is effective as of August 2019 and may be updated from time to time without prior notice. Each time you access or use any of TFNB’s digital services, you are consenting to the Digital Privacy Disclosure then in effect.
TFNB Your Bank for Life is committed to protecting your privacy. We respect and recognize your concern about the use and protection of any personal information provided to us. When you use any of our online services, you are indicating your acknowledgement and consent to the collection, use and disclosure of information about you.
Our Website is designed to provide information about our deposit, loan, and other financial services, and help you effectively and conveniently manage your finances.
Using our Website to take advantage of these services may require that you provide us with personal information.
Information We Collect and How We Use It
We may use the collected information for the following:
- Verify your identity
- Protect against fraud, security threats and manage any risks
- Improve user experience with our digital services
- Communicate with you regarding products or services that may be of interest
- Comply with legal or regulatory requirements, laws, subpoenas and similar processes as permitted by applicable law.
Collection of Information
Financial Products and Accounts (E.g.: deposit accounts, loans, financial services)
When you open an account with TFNB Your Bank for Life, we collect information about you as required or permitted by U.S. federal law. To help the government fight the funding of terrorism and money-laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.
What this means to you: when you open an account, we will ask for your name, address, date of birth, social security number, information provided on your driver’s license and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
European Union (EU) Data Subject Rights
The EU’s General Data Protection Regulation (GDPR) provides certain rights to EU residents. This Digital Privacy Disclosure is intended to provide you with information on what data TFNB collects and how it is used.
In response to requests that fall under GDPR for EU residents we will conform to the requirements of GDPR. Please contact us with the information provided below. For all requests from U.S. residents, please see our Fee Schedule for research request fees.
Security of Your Information
TFNB Your Bank for Life complies with all applicable federal and state laws and regulations regarding security of customer data.
Questions, Concerns, or Complaints
Please contact TFNB’s Compliance department:
TFNB Your Bank for Life
901 S 8th Street
Waco, TX 76706
For your security: Do not send account or personal information in an email message.
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